Terms And Conditions
By reserving entertainment with us you agree to our terms, conditions, and policies listed below.
*** Because we service a large area, many cities and towns incur a travel fee that will be added to the total cost of the package. If you do not accept this travel fee then you have 24 hrs from the time that you booked to cancel your reservation and receive a refund of your deposit.***
Disclaimer: We do not offer nor do we represent any licensed or copyrighted characters.
ALL DEPOSITS ARE NON-REFUNDABLE. Should you need to postpone the visit for any reason we require at least 48-hours notice before your party’s scheduled date and time. You may then postpone the visit for up to one year from the date of your party.
FULL PAYMENT IS NOT REQUIRED TO BOOK! Once your booking has been received, your reservation will be scheduled, then your card will be charged the deposit for your city with your balance due as cash upon arrival on the day of your event. Your card will NOT be charged the full amount.
OUR CARTOON CHARACTER PARTY PACKAGE: We offer a full 1-hour visit from the character of your choice. We supply music, as well as a sound system for your convenience. The entertainer can dance with everyone, temporary tattoos (no cost) and of course pose for all the pictures you desire. Our character will also pass out candy surprises (usually lollipops) that we supply during the visit and also stay for a cake cutting all within the hour. We can also customize the character visit just for you.
OUR PRINCESS PARTY PACKAGE: We offer a full 1-hour visit from the princess of your choice. This package includes princess theme music, dancing, posing for pictures with your cameras, candy giveaways (usually lollipops), signing autographs, face painting or temporary tattoos and a cake cutting/sing-along opportunity. Temporary tattoos are basic hand/cheek art and are performed by our princess out of costume and only take one to two minutes per child. We can also customize the princess party just for you.
OUR SUPERHERO PARTY PACKAGE: You will not find the combination of more realistic and less expensive superheroes anywhere else. We offer a full 1-hour visit from the superhero of your choice. We supply official superhero theme music and a sound system for your convenience. The superhero will do a routine, conduct a superhero class, as well as, lead a superhero parade. The superhero will pose for all the pictures you desire, sign autographs and pass out candy surprises (usually lollipops) that we supply during the visit and stay for a cake cutting all within the hour. We can also customize the superhero appearance just for you.
We must confirm with each client that they understand that we are in no way affiliated with Disney, Marvel, Sony Pictures, Viacom, Nickelodeon or other trademarked companies. Our character creations are our own. Our costumes are uniquely handcrafted. We do not rent nor sell ANY trademarked products nor materials. We have no intention of infringing on any copyright and take every necessary precaution to avoid doing so. Please note that it is not our intention to violate any copyright laws, so we attempt to make our characters different from well known, licensed, patented and or copyrighted characters using uniquely designed costumes and names of our characters. Should you require any licensed, patented/copyrighted characters at your event, we ask you to please contact the company/copyright licensed holders for your specific targeted character. We DO NOT offer any licensed costumed characters from TV or movies. The characters that we offer are NOT name brand copyrighted characters and are named of our own creation. Any resemblance to nationally known copyrighted characters is strictly incidental. If you have any questions regarding this issue, we encourage you to contact us. Besides, we will only accept bookings from individuals who are aware that we DO NOT offer nor represent any licensed characters from TV or movies. We DO NOT sell nor rent costumes.
***We require a one-hour arrival window and start time. This means that if you should select for example 1 PM then entertainer can arrive anytime between 1 pm and 2 pm. If you select an arrival of 1 pm the entertainer can arrive anytime between 1 pm and 2 pm so once the entertainer arrives, he/she will begin and then stay for one hour. So if you select arrival between 1 pm and 2 pm then if the entertainer arrives as early as 1 pm he/she will then stay till 2 pm should their schedule put them there as late as 2 pm he/she would then stay till 3 pm.***
The face paint used by our entertainers is FDA approved as a make-up and can be removed with soap and water. Our superhero package does not include face paint. Disclaimer: It is mutually understood that candy maybe a “Choking Hazard”. It is at the discretion of our entertainer. not to provide candy or any party favors to children 5 years old and younger. The customer takes full responsibility for any injury or legal actions.
Please make sure all guests are on their best behavior. Performers reserve the right to leave the event due to inappropriate or hostile behaviors, which include but are not limited to verbal or physical abuse, pushing, hitting, pulling on entertainer or the costume, etc.
Please have a room or area for our entertainer to change in if needed. Also, our performers require a COOL, SHADED AREA, NOT BE IN DIRECT SUN, FREE OF DIRT, MUD, SAND, AGGRESSIVE WIND and RAIN. (Dry Grassy areas are OK.) Due to the quality of our costumes, we cannot perform in elements that may be damaging to our costumes. Performers reserve the right to leave the location if she/he is being subject to damaging conditions. Please have an alternate location prepared in case of inclement weather.
Should any concerns arise with regards to our services or the quality of our services rendered we require that you contact us while the entertainer is present at your event. This allows us an opportunity to make any adjustments, therefore, resolving any issues. Once the entertainer leaves your event it is mutually assumed and agreed that you, as the customer, were satisfied with our services.
We have many actresses and actors that portray our characters. Please be aware that you may not receive the same actress/actor as pictured on our website or at prior events. Specific entertainers cannot be guaranteed.
Disclaimer: It is mutually understood that candy is a “Choking Hazard.” It is at the discretion of the entertainer not to provide candy to children 5 years old and younger. The customer takes full responsibility for any injury or legal actions.
The agreement of the entertainer to perform is subject proven to detention by sickness, accidents, or accidents to means of transportation, riots, strikes, epidemics, acts of God or any other legitimate conditions beyond the control of the entertainer or this company. Should the entertainer not arrive within the agreed one-hour time span then the deposit is refundable, however, should you decide to allow the performer to entertain at your event then the deposit is not refunded and full balance is due as cash upon arrival.